Litisha Foot Care is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact our mobile foot care clinic.
We handle personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Litisha Foot Care is a mobile foot care clinic providing professional foot health services and home visit appointments across Scotland.
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.
Information We Collect
We may collect and process the following types of personal information:
Personal Information
- Full name
- Address
- Telephone number
- Email address
- Date of birth
- Emergency contact details
Health Information
To provide safe and appropriate foot care treatment, we may collect relevant medical and health information, including:
- Medical history
- Medication information
- Diabetes status
- Allergies
- Circulation or neurological conditions
- Treatment records and clinical notes
Website Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage data through cookies and analytics tools
How We Use Your Information
We use your information to:
- Provide safe and effective foot care treatments
- Arrange and manage appointments
- Communicate with you regarding your care
- Maintain clinical records
- Respond to enquiries
- Improve our website and services
- Meet legal and professional obligations
- Process payments where applicable
We only collect information that is necessary for providing our services.
Lawful Basis for Processing
Under UK GDPR, we process personal information under the following lawful bases:
- Consent
- Performance of a contract
- Legal obligations
- Legitimate interests
- Provision of healthcare services
Health-related information is treated as special category data and is handled with additional protection and confidentiality.
Data Storage and Security
Litisha Foot Care takes appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, disclosure, or alteration.
We securely store clinical records and personal information and only retain data for as long as necessary to fulfil legal, professional, and clinical obligations.
Your Rights
Under data protection laws, you have rights regarding your personal information, including:
- The right to access your personal data
- The right to request correction of inaccurate information
- The right to request deletion of data where applicable
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent where consent is relied upon
Requests relating to your data can be made using the contact details provided on our website.
Retention of Records
We retain clinical and personal records only for as long as necessary to comply with legal, insurance, and professional requirements.
When records are no longer required, they will be securely deleted or destroyed.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services.
Any updates will be published on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact Litisha Foot Care using the contact details provided on our website.